Terms and conditions
Here's the updated Terms and Conditions:
TERMS AND CONDITIONS
TBB FOODS PVT LTD
(Brand Name "The Baklava Box")
Last Updated: 20/01/2026
1. INTRODUCTION
This website (www.thebaklavabox.com) is operated by TBB FOODS PVT LTD, operating under the brand name "The Baklava Box". Throughout the site, the terms "we", "us", "our", and "TBB FOODS PVT LTD" refer to TBB FOODS PVT LTD.
TBB FOODS PVT LTD offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms and Conditions carefully before accessing or using the TBB FOODS PVT LTD website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services offered by TBB FOODS PVT LTD. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
The TBB FOODS PVT LTD store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows TBB FOODS PVT LTD to sell our products and services to you.
2. SERVICES OVERVIEW
As part of the registration process on the TBB FOODS PVT LTD website, TBB FOODS PVT LTD may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, postal code, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
For detailed information on how TBB FOODS PVT LTD collects, uses, and protects your data, please refer to our Privacy Policy.
3. ELIGIBILITY
Services of the TBB FOODS PVT LTD website would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the TBB FOODS PVT LTD website.
If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use the TBB FOODS PVT LTD website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parents or legal guardians can transact on behalf of you if they are registered users.
You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
4. LICENSE & SITE ACCESS
TBB FOODS PVT LTD grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TBB FOODS PVT LTD.
This license does not include any resale or commercial use of the TBB FOODS PVT LTD website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
The TBB FOODS PVT LTD website or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TBB FOODS PVT LTD.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the TBB FOODS PVT LTD website or of TBB FOODS PVT LTD and its affiliates without express written consent.
You may not use any meta tags or any other "hidden text" utilizing the TBB FOODS PVT LTD website's or TBB FOODS PVT LTD's name or trademarks without the express written consent of TBB FOODS PVT LTD.
Any unauthorized use terminates the permission or license granted by TBB FOODS PVT LTD.
5. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
TBB FOODS PVT LTD is not responsible if information made available on this site is not accurate, complete, or current. The material on the TBB FOODS PVT LTD website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the TBB FOODS PVT LTD website is at your own risk.
The TBB FOODS PVT LTD website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. TBB FOODS PVT LTD reserves the right to modify the contents of this site at any time, but TBB FOODS PVT LTD has no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to the TBB FOODS PVT LTD website.
6. PRODUCTS AND SERVICES
TBB FOODS PVT LTD specializes in premium Middle Eastern sweets and confectionery, including but not limited to baklava, kunafa, fudge, and other specialty items.
Certain products or services may be available exclusively online through the TBB FOODS PVT LTD website. These products or services may have limited quantities and are subject to return or exchange only according to our Cancellation, Returns & Refund Policy.
TBB FOODS PVT LTD reserves the right, but is not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. TBB FOODS PVT LTD may exercise this right on a case-by-case basis.
TBB FOODS PVT LTD reserves the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of TBB FOODS PVT LTD.
TBB FOODS PVT LTD reserves the right to discontinue any product at any time. Any offer for any product or service made on the TBB FOODS PVT LTD website is void where prohibited.
TBB FOODS PVT LTD does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
7. PRODUCT COLOURS AND IMAGES
TBB FOODS PVT LTD has made every effort to display the colours and images of our products that appear on the website as accurately as possible. However, as the actual colours you see will depend on your monitor, TBB FOODS PVT LTD cannot guarantee that your monitor's display of any colour will be accurate.
8. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for TBB FOODS PVT LTD products are subject to change without notice.
TBB FOODS PVT LTD reserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
TBB FOODS PVT LTD shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
9. GENERAL CONDITIONS
TBB FOODS PVT LTD reserves the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the TBB FOODS PVT LTD website through which the service is provided, without express written permission by TBB FOODS PVT LTD.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
10. YOU AGREE AND CONFIRM
By using the TBB FOODS PVT LTD website, you agree and confirm:
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That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by TBB FOODS PVT LTD for redelivery shall be claimed from you.
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That you will use the services provided by TBB FOODS PVT LTD, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the TBB FOODS PVT LTD website.
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You will provide authentic and true information in all instances where such information is requested of you. TBB FOODS PVT LTD reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), TBB FOODS PVT LTD has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.
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That you are accessing the services available on the TBB FOODS PVT LTD website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this site.
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That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
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That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
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You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that TBB FOODS PVT LTD can complete your transactions and contact you as needed.
11. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you may not use the TBB FOODS PVT LTD website or its contents for any of the following purposes:
(a) Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
(b) Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.
(c) Gaining unauthorised access to other computer systems.
(d) Interfering with any other person's use or enjoyment of the TBB FOODS PVT LTD website.
(e) Breaching any applicable laws.
(f) Interfering or disrupting networks or websites connected to the TBB FOODS PVT LTD website.
(g) Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.
(h) To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
(i) To infringe upon or violate TBB FOODS PVT LTD's intellectual property rights or the intellectual property rights of others.
(j) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(k) To spam, phish, pharm, pretext, spider, crawl, or scrape.
12. OPTIONAL TOOLS
TBB FOODS PVT LTD may provide you with access to third-party tools over which TBB FOODS PVT LTD neither monitors nor has any control nor input.
You acknowledge and agree that TBB FOODS PVT LTD provides access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. TBB FOODS PVT LTD shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the TBB FOODS PVT LTD website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
TBB FOODS PVT LTD may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.
13. THIRD-PARTY LINKS
Certain content, products, and services available via the TBB FOODS PVT LTD Service may include materials from third parties.
Third-party links on the TBB FOODS PVT LTD website may direct you to third-party websites that are not affiliated with TBB FOODS PVT LTD. TBB FOODS PVT LTD is not responsible for examining or evaluating the content or accuracy and TBB FOODS PVT LTD does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
TBB FOODS PVT LTD is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
14. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the TBB FOODS PVT LTD website or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
TBB FOODS PVT LTD reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
TBB FOODS PVT LTD undertakes no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
15. REVIEWS, FEEDBACK, SUBMISSIONS
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered to the TBB FOODS PVT LTD website or otherwise disclosed, submitted, or offered in connection with your use of this site (collectively, the "Comments") shall be and remain the property of TBB FOODS PVT LTD.
Such disclosure, submission, or offer of any Comments shall constitute an assignment to TBB FOODS PVT LTD of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Thus, TBB FOODS PVT LTD owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.
TBB FOODS PVT LTD will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
TBB FOODS PVT LTD is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments.
You agree that any Comments submitted by you to the TBB FOODS PVT LTD website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity.
You further agree that no Comments submitted by you to the TBB FOODS PVT LTD website will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".
TBB FOODS PVT LTD does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the TBB FOODS PVT LTD website. You grant TBB FOODS PVT LTD the right to use the name that you submit in connection with any Comments.
You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify TBB FOODS PVT LTD and its affiliates for all claims resulting from any Comments you submit.
TBB FOODS PVT LTD and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
16. COPYRIGHT & TRADEMARK
TBB FOODS PVT LTD, its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials which appear on the TBB FOODS PVT LTD website.
Access to the TBB FOODS PVT LTD website does not confer and shall not be considered as conferring upon anyone any license under any of TBB FOODS PVT LTD's or any third party's intellectual property rights.
All rights, including copyright, in the TBB FOODS PVT LTD website are owned by or licensed to TBB FOODS PVT LTD. Any use of the TBB FOODS PVT LTD website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of TBB FOODS PVT LTD.
You may not modify, distribute, or re-post anything on the TBB FOODS PVT LTD website for any purpose.
The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of TBB FOODS PVT LTD, its affiliates, its partners, or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on the TBB FOODS PVT LTD website.
Access to the TBB FOODS PVT LTD website does not authorize anyone to use any name, logo, or mark in any manner.
References on the TBB FOODS PVT LTD website to any names, marks, products, or services of third parties or hypertext links to third-party sites or information are provided solely as a convenience to you and do not in any way constitute or imply TBB FOODS PVT LTD endorsement, sponsorship, or recommendation of the third party, information, product, or service.
TBB FOODS PVT LTD is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of the TBB FOODS PVT LTD website (collectively, the "Contents") are intended solely for personal, non-commercial use.
You may download or copy the Contents and other downloadable materials displayed on the TBB FOODS PVT LTD website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying.
You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the TBB FOODS PVT LTD website, or any related software.
All software used on the TBB FOODS PVT LTD website is the property of TBB FOODS PVT LTD or its licensees and suppliers and protected by Indian and international copyright laws.
The Contents and software on the TBB FOODS PVT LTD website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on the TBB FOODS PVT LTD website is strictly prohibited.
Unless otherwise noted, all Contents are copyrights, trademarks, and/or other intellectual property owned, controlled, or licensed by TBB FOODS PVT LTD, one of its affiliates, or by third parties who have licensed their materials to TBB FOODS PVT LTD and are protected by Indian and international copyright laws.
The compilation (meaning the collection, arrangement, and assembly) of all Contents on the TBB FOODS PVT LTD website is the exclusive property of TBB FOODS PVT LTD and is also protected by Indian and international copyright laws.
17. OBJECTIONABLE MATERIAL
You understand that by using the TBB FOODS PVT LTD website or any services provided on the site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such.
You agree to use the TBB FOODS PVT LTD website and any service at your sole risk and that to the fullest extent permitted under applicable law, TBB FOODS PVT LTD and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.
18. INDEMNITY
You agree to defend, indemnify, and hold harmless TBB FOODS PVT LTD, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to TBB FOODS PVT LTD or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limite
